PB wheels launches free emergency car breakdown assistance in Delhi NCR

PB Wheels, a brand under the PB Fintech group, has introduced a free emergency car breakdown assistance service across Delhi NCR. The service is available to all car owners, regardless of whether they are PB Wheels customers. Motorists can access the service through a dedicated helpline.

Key Highlights

• PB Wheels launches free emergency car breakdown assistance in Delhi NCR
• Service includes towing, flat tyre, battery jump-start, and emergency fuel delivery
• Available to all car owners through a dedicated helpline regardless of customer status
• Industry estimates over 50 lakh roadside assistance requests in 2025
• Many vehicle owners lack roadside assistance in their insurance policies

Emergency Assistance Service Details

The new service aims to support car owners during unexpected vehicle breakdowns. It covers a range of situations, including incidents in congested urban areas and isolated locations. PB Wheels offers assistance for towing, flat tyre support, battery jump-starts, and emergency fuel delivery. The emergency fuel service provides up to five liters of fuel in cases of fuel-related breakdowns.

According to PB Wheels, more than 50 lakh roadside assistance requests were made in 2025, based on industry estimates. The company highlighted that many vehicle owners do not have roadside assistance coverage included in their motor insurance policies. This initiative seeks to bridge that gap and provide timely help to motorists in need.

How the Service Works

Car owners can contact the PB Wheels helpline to request assistance. Depending on the nature of the issue, on-ground support may be provided for minor repairs. If the vehicle requires further attention, it can be towed to a workshop chosen by the customer. The service is designed to minimize disruption and ensure that motorists receive prompt help during breakdowns.

PB Wheels stated that this initiative is part of its broader strategy to offer vehicle maintenance and support services throughout the car ownership lifecycle. The company already provides motor insurance claims facilitation, repairs, servicing, preventive maintenance, and other car care solutions across India.

Industry Context and Additional Services

Vehicle breakdowns remain a common issue for car owners in India, often causing delays and safety concerns. PB Wheels aims to address these challenges by making emergency assistance more accessible. The company’s service is available to all car owners in Delhi NCR, not just its existing customers.

In addition to emergency breakdown support, PB Wheels continues to expand its range of services. These include facilitating insurance claims, offering regular vehicle maintenance, and providing car care solutions nationwide. The company’s efforts reflect a growing focus on comprehensive support for vehicle owners.

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CarBike 360 Says

With the launch of its free emergency breakdown assistance service, PB Wheels is setting a new benchmark in customer-centric mobility solutions in Delhi NCR. By ensuring timely support and hassle-free service, the initiative enhances driver confidence and convenience, making everyday commuting safer and more reliable for car owners across the region.