Nissan India launches full support for flood-impacted customers

The weather can’t be predicted, and the same goes for the sudden damage caused by such incidents. As the recent floods and waterlogging can be seen in various parts of the Indian region, they have caused water damage to many cars. Considering this situation, Nissan Motor India has announced full support for flood-impacted customers.

This monsoon season has delivered more than just heavy rains in India. It has caused sudden damage to vehicles. Due to such impact, Nissan has rolled out a support incentive program to assist affected customers. Demonstrating its commitment to customer care, the brand has decided to offer a range of services aimed at easing the difficulties faced during this disastrous time.

What Can Owners Expect?

Nissan’s new initiative program is much more focused on the immediate needs of flood-hit vehicle owners. These vehicle owners might get offers on their damaged Nissan cars for a multi-pronged approach that goes beyond the typical timeline. Some essential services can be provided by the brand for its customers.

• Complimentary Roadside Assistance: Nissan is offering free towing services for flood-affected vehicles to the nearest authorized workshop.
• Insurance Support: Nissan is waiving insurance claim processing fees up to Rs 1,000 for flood-damaged vehicles.
• Special Service Discounts: Flood-damaged vehicles qualify for a 10% discount on essential repairs, such as engine oil and oil filter replacements.
• Extended Service Hours: Nissan service centers in flood-affected regions have extended their operational hours and increased service capacity for the ease of customers.
• Dedicated Helpdesk: Nissan has established a dedicated helpline (1800 209 3456) to guide customers through claims, services, and logistic support.

From The Desk of Managing Director

Under such challenging times, the Managing Director of Nissan Motor India, Mr. Saurabh Vatsa, said that “A car is more than just a machine. It enables people to care for loved ones, pursue opportunities, and stay connected to their world. We understand the emotional and practical role it plays in daily life. At Nissan, our customers are at the core of everything we do, so our goal is to offer complete reassurance to our customers affected by recent floods. Through our helpdesk and prompt delivery of essential services, we aim to reaffirm our commitment to being there for our customers during this challenging time.”

Conclusion

In such hard times, Nissan’s flood-support initiative stands out for its sincerity, reach, and execution. It underscores that the Nissan community extends beyond the point of sale—right into moments of adversity. Owners in need should waste no time in taking advantage of these benefits, whether by calling the help desk or visiting a local Nissan service center. Customers who have had their vehicle damaged should take this benefit as soon as possible, because the brand is all about the aspirations of