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Toyota suspends Innova Crysta, Fortuner, Hilux deliveries in India due to irregularities in diesel engine horsepower certification testing.
Toyota Kirloskar Motor, a prominent player in the Indian automotive market, has decided to suspend deliveries of its popular models—Innova Crysta, Fortuner, and Hilux. This temporary halt comes in light of irregularities discovered in the diesel engine horsepower certification testing, raising concerns about the accuracy of power and torque curves.
The suspension of deliveries follows a report by Toyota Industries Corporation (TICO), which was commissioned by Toyota Motor Corporation to develop diesel engines for the affected models. TICO's special investigation committee identified irregularities in the horsepower output certification testing process, particularly related to the 'smoothing' of power and torque curves.
These irregularities have global implications, affecting ten models worldwide, with six in Japan and three in India—Innova Crysta, Fortuner, and Hilux. Notably, these three models contribute significantly to Toyota Kirloskar's sales in India, accounting for almost a third of the total sales.
A spokesperson from Toyota Kirloskar Motor clarified that the irregularities in power and torque curves did not lead to any over-stating or over-claims on critical values such as horsepower or torque. Importantly, the irregularities do not impact the emissions or safety of the affected vehicles, providing reassurance to concerned customers.
Despite the suspension of deliveries, Toyota will continue with production and will aslo accept new orders for the Innova Crysta, Fortuner, and Hilux. Transparent communication on power curves will be provided to customers awaiting deliveries, ensuring clarity regarding the situation.
In a statement, Toyota Kirloskar Motor expressed sincere apologies for any inconvenience and concern caused by the irregularities. The company is actively working with relevant authorities to reconfirm certification data for the affected vehicles, emphasizing its commitment to customer satisfaction and adherence to certification standards.
The company reassured customers that there is no need to stop using the affected engines or vehicles as they meet the performance output standards. Toyota Motor Corporation acknowledged the gravity of the situation, pledging to undertake appropriate measures, including testing in the presence of witnesses.
Also Read: Hyundai Grand i10 Nios: Waiting Period Rises to 12 Weeks Amid High Demand
While the temporary suspension of deliveries may cause inconvenience, Toyota Kirloskar Motor is determined to address the irregularities transparently and ensure the continued satisfaction of its customers. The incident underscores the broader need for reforms in corporate culture and certification processes, reflecting Toyota's commitment to responsible business practices and customer trust.
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