JSW MG Motor India Clinches Top Honors at FADA Dealership Excellence Awards 2025

​JSW MG Motor India has once again raised the bar in the automotive retail space. MG Motors finally proved itself as a top contender in the industry leadership by winning the top accolades at the prestigious Federation of Automobile Dealers Association (FADA) Dealership Excellence Awards 2025. The brand has won this award for the second consecutive year and is poised to perform the best in the retail chain.

For the second consecutive year, the brand secured the top position in the Overall Dealer Satisfaction Study and also came top in the FADA Crème de la Crème Satisfaction Study, underscoring its strong partnership with dealer networks across India. All these achievements reflect JSW MG Motor’s commitment to superior customer experience and dealer support.

Best Dealership Satisfaction

The most remarkable performance by MG Motors is in the Overall Dealer Satisfaction Study, where it set a new benchmark with an industry-leading score of 868. Scoring an impressive 868 points in the dealer satisfaction index, significantly surpassing the segment average of 771 points. This represents a bold commitment to offer the first sales and services to Indian customers.

The brand’s dealer network spans over 550 sales and aftersales touchpoints across 222 cities, reflecting its extensive market reach and commitment to seamless service delivery. The FADA Awards honor not only the quality of the product but also the business methods, sales expertise, and superior after-sales service that go into creating a dealer-manufacturer relationship.

Visionary Leadership Approach

Speaking about the remarkable achievement, Mr. Vijay Raina, Chief Commercial Officer, MG Motors, said, “It is a proud moment for us to be honored by FADA for the second year in a row. This achievement celebrates the trust of our dealership partners and the passion of our teams, whose perseverance drives us to consistently set new benchmarks in the automotive industry.”

Also Read: MG Cyberster launched in India with an introductory price of Rs 79.42 Lakh

What are the FADA Awards?

The FADA Dealership Excellence Awards are widely regarded as the automotive industry’s premier honors for dealer satisfaction, innovation, and operational excellence. The 2025 event was conducted in collaboration with PremonAsia. Yet, the Dealer Satisfaction Study surveyed over 1800 or many more dealership networks across 5000 channels across the nation.

JSW MG Motor’s leadership in the mass market segment signifies a strong alignment between the brand’s strategic vision and the evolving expectations of the Indian automotive retail ecosystem.

Conclusion

JSW MG Motor India continues to reinforce its position as a customer-obsessed, innovative brand dedicated to delivering exceptional value and building enduring relationships with its dealer partners and customers.