Maruti Suzuki hits 2.84 crore service milestone in FY2026, announces network expansion plans

Maruti Suzuki India Limited reported servicing more than 2.84 crore vehicles in FY2026, the highest annual service load in its history. The company managed this through its extensive after-sales network of nearly 6,000 service touchpoints across India.

Key Highlights

• Maruti Suzuki serviced over 2.84 crore vehicles in FY2026
• The company operated 5,926 service touchpoints across India during the year
• Plans to expand service network to around 8,000 touchpoints by FY2030-31

Record Service Volume in FY2026

Maruti Suzuki stated that its after-sales network handled 2.84 crore vehicles during the financial year 2026. This figure marks the largest number of vehicles serviced by the company in a single year. The company credited this achievement to its network of 5,926 service touchpoints, which span urban and rural locations nationwide.

The annual service load included periodic maintenance, general repairs, and other vehicle servicing categories. Maruti Suzuki highlighted the role of trained personnel, technology-enabled operations, and standardized service processes in reaching this milestone.

Managing Director and CEO Hisashi Takeuchi said that achieving the highest-ever annual service load demonstrates the trust customers place in Maruti Suzuki’s after-sales capabilities.

Expansion Plans for Service Network

Maruti Suzuki announced plans to further expand its service network in the coming years. The company aims to reach around 8,000 service touchpoints by the financial year 2030-31. This planned expansion is intended to support the growing customer base and maintain high service standards across India.

The company’s service network currently covers a wide range of locations, ensuring accessibility for customers in both cities and smaller towns. Maruti Suzuki continues to invest in training, technology, and process improvements to enhance customer experience.

Industry Context and Outlook

The automotive industry is seeing increased focus on after-sales service as vehicle ownership rises. Companies are expanding their service networks and adopting new technologies to meet customer expectations. Maruti Suzuki’s record service volume reflects these broader industry trends.

Other industry developments include expectations of slower toll collection growth, as projected by Crisil Ratings, and deferred vehicle price hikes by competitors such as Hyundai Motor India. These trends indicate a dynamic market environment with changing consumer and business priorities.

Also Read: Maruti Suzuki to hike car prices by up to Rs 30,000 from June 2026

CarBike 360 Says

​Maruti Suzuki’s achievement of servicing over 2.84 crore vehicles in FY2026 highlights its strong aftersales ecosystem and customer-centric approach. With plans to further expand its service network, the company aims to improve accessibility and ownership experience across India. This strategic focus is expected to reinforce its leadership in the market while catering to a growing customer base.