Virtual Sales Advisor Initiative, Nissan New Introduction

Virtual Sales Advisor Initiative, Nissan New Introduction

Nissan introduces new program, under which niissan customers can avail themselves facilities such as product-related information, ownership related queries, variant suggestions, virtual test drives, financing and exchange value options as well as book the car online.

In association with Eccentric Engine, Nissan has introduced new Virtual Sales Advisor program for prospective Nissan Magnite customers. The initiative is designed and developed to provide end-to-end assistance to the customers with the help of real-time interaction with the carmaker’s sales executives.

Till now, Nissan Magnite has gathered over 60,000 bookings and more than three lakh enquiries. Out of these, almost 25 per cent of the bookings are accumulated by Nissan ‘Shop@Home’ platform. Last month, the carmaker also launched a free monsoon check-up camp for its customers across all authorised workshops. The service camp was recently extended till 30 September 2021.

Rakesh Srivastava, Managing Director, Nissan Motor India, said, “Pandemic challenged the traditional way of customer engagement. Nissan innovated with Virtual Showroom and Virtual Test Drive during the launch of game-changer Nissan Magnite. Virtual Sales Advisor is the way forward towards transparent, flexible and convenient buying experience with an expert online advisor for enriching the journey of owning a vehicle.”

Having this transformation in the list, Nissan can ease the work process for Nissa customers. Sitting home with comfortable environment, Customers can have all the information related to their queries. Nissan also updated the new possibilities for the people who were finding the car buying process difficult in this pandemic. This initiative deducted the loads of burden over the customer shoulders.